Help & Support

Help & Support

Membership Enquiries

Please submit all membership enquiries through our support ticketing system below. This increases the speed and efficiency to which your enquiries can be resolved by our customer service teams.

Submit an Enquiry

Cycling Australia's Knowledge Base 

Our Knowledge Base has a lot of information that addresses many common member and club administrator questions. 

This Knowledge Base is searchable and easy to use. You can check it out here. 

If you can't find what you're looking for on the Knowledge Base, you can also use our support ticketing system as noted above. Simply click on the SUBMIT ENQUIRY button and complete an overview of your question or issue for our team to respond. If you would like one of our team to call and discuss your inquiry with you, please include this in your submission including your best contact phone number.